Privacy Policy
Effective Date: 01/06/2025
Ayushya Foods (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ayushyafoods.com or interact with any of our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When we make updates, we will revise the “Effective Date” at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
1. Introduction
At Ayushya Foods, we deeply value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you engage with our services, whether through our website, order forms, booking requests, or any other digital platform operated by us.
Our goal is to ensure full transparency about what data we collect, why we collect it, how we use it, and the choices you have in relation to your data. All data is collected strictly for the purpose of fulfilling your orders, bookings, or service requests and improving your overall experience with us.
We are fully compliant with the applicable Indian data protection laws and take necessary security measures to safeguard your information. By interacting with Ayushya Foods in any capacity, you agree to the practices described in this policy.
2. Information We Collect
We collect personal and non-personal information from users through various channels on our website to deliver and improve our services. The types of information we may collect include:
a) Information You Provide to Us:
We collect data directly from you when you:
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Create an account on our website (name, email, phone number, password, etc.)
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Place an order through our checkout form (billing/shipping address, contact details, order notes)
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Submit booking forms for:
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Corporate Gifting
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Greeting Card Hampers
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Marriage Saare Kits (Pelli Saare Kits)
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Contact us via email, phone, WhatsApp, or any contact form.
b) Automatically Collected Information:
When you visit our website, we may automatically collect certain technical data such as:
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IP address and device information
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Browser type and version
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Page visits, time spent, and user interactions
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Cookies and tracking pixels (for functions like guest cart saving, login status, popup triggers, and analytics)
c) Information from Third-Party Services:
We may receive limited personal data from third-party tools and integrations, including:
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Payment gateways (for payment verification and transaction details)
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Shipping partners (for delivery fulfillment)
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Marketing platforms (WhatsApp, email campaign tools, etc.)
3. How We Use Your Information
We collect and process your personal data solely for legitimate business purposes, to provide a smooth, personalized, and secure experience. Specifically, we use your information for the following purposes:
a) Service Fulfillment
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To process and deliver your orders, including billing, shipping, and order tracking.
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To manage bookings related to corporate gifting, greeting hampers, and marriage saare kits.
b) Account Management
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To create and maintain your user account.
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To keep your account logged in across sessions using cookies.
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To store your preferences, saved items (like cart products), and recent activities.
c) Communication
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To respond to your queries via email, WhatsApp, or phone.
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To send important updates related to your orders or bookings.
d) Marketing & Promotions
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To send promotional messages, offers, and updates via email, SMS, or WhatsApp (only when permitted).
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To personalize your experience using analytics and behavior tracking tools (Google Analytics, Meta Pixel, etc.).
e) Website Improvement
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To analyze website traffic and user interactions.
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To improve the design, content, and functionality of our website.
f) Legal Compliance
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To comply with applicable Indian laws and fulfill our legal obligations, including record-keeping and consumer protection guidelines.
We ensure that your data is used only for the purposes stated above and in accordance with applicable data privacy laws.
4. Cookies and Tracking Technologies
Ayushya Foods uses cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our website performance. These technologies help us remember your preferences, customize content, and offer a smoother, more personalized experience.
a) What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and store information such as login sessions, cart items, and site activity.
b) Types of Cookies We Use
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Essential Cookies: Necessary for basic website functionalities like login, cart management, and form submissions.
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Performance Cookies: Help us analyze how visitors interact with our website (e.g., Google Analytics).
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Marketing & Retargeting Cookies: Used for promotional activities and to track effectiveness of our campaigns (e.g., Facebook Pixel, Google Ads).
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Functionality Cookies: Remember your preferences to provide a customized experience (e.g., popup triggers, saving guest carts).
c) How We Use Cookies
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To keep you logged into your account.
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To store guest cart items during your session.
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To trigger specific popups or offers based on browsing behavior.
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To analyze user traffic and optimize website performance.
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To run marketing campaigns through platforms like Google and Facebook.
d) Managing Cookies
You can control or disable cookies through your browser settings. However, doing so may affect certain functionalities of our website. For a better experience, we recommend allowing essential cookies.
By continuing to use our website, you consent to the use of cookies and tracking technologies in accordance with this Privacy Policy.
5. Data Sharing & Third-Party Disclosures
At Ayushya Foods, we highly respect your privacy and do not sell or rent your personal data to any third party for commercial gain. However, to provide our services efficiently, we may share your information with trusted third parties under specific conditions and purposes outlined below:
a) Service Providers
We may share your data with carefully selected service providers who assist us in operating our business. This includes:
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Payment Gateway Providers – to process your payments securely.
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Shipping & Delivery Partners – to deliver your orders to the correct address.
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Marketing Partners – for bulk messaging, promotional emails, or WhatsApp communication.
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Website Analytics Providers – to understand website traffic and improve our services.
These partners are obligated to protect your data and only use it to fulfill the service they are providing on our behalf.
b) Legal Requirements
We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:
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Comply with a legal obligation or government request.
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Protect and defend our rights or property.
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Prevent or investigate possible wrongdoing in connection with the services.
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Protect the personal safety of users or the public.
c) Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business assets. If such a transfer occurs, we will ensure that your personal data remains protected under this policy.
d) Consent-Based Sharing
In some cases, we may request your permission to share your information for specific purposes. We will always seek your explicit consent before doing so.
We ensure that all third-party partners are compliant with applicable privacy regulations and handle your data responsibly.
6. How We Use Your Information for Marketing
At Ayushya Foods, we may use your contact details—such as your email address or mobile number—for marketing purposes, but always within ethical and legal boundaries.
a) Promotional Communication
We may send you updates about:
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New product launches
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Special offers and discounts
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Festive hampers, gifting options, or seasonal campaigns
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Website features or service updates
These communications may be sent via:
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Email newsletters
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SMS
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WhatsApp messages
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Push notifications (if you opt in)
You have the full right to opt out of receiving promotional content at any time by following the unsubscribe instructions provided in each message or by contacting us directly.
b) Personalized Recommendations
We may use your previous order history and preferences to offer personalized product suggestions or exclusive deals that may be relevant to you.
c) Cookies and Tracking for Marketing
We use cookies and tracking tools (such as Google Analytics, Meta Pixel, etc.) to analyze visitor behavior, improve user experience, and create targeted marketing campaigns.
Note: We never share your contact details with third-party advertisers for their own marketing purposes without your explicit consent.
We are committed to maintaining a balance between useful communication and respect for your privacy.
7. Your Rights & Data Control
At Ayushya Foods, we respect your privacy and are committed to giving you full control over your personal data. You have the following rights regarding your information:
a) Right to Access
You have the right to request a copy of the personal information we hold about you at any time.
b) Right to Correction
If you believe any of the information we hold about you is inaccurate or incomplete, you can request that we update or correct it.
c) Right to Deletion
You can request the deletion of your personal data at any time. We will remove it unless we are legally obligated to retain it for business or compliance reasons.
d) Right to Opt-Out
You may choose to opt out of:
Marketing communications
Cookies (non-essential ones)
Data sharing (where consent is required)
e) Right to Withdraw Consent
If we are processing your information based on your consent, you have the right to withdraw it at any time without affecting the legality of prior processing.
How to Exercise Your Rights
To make any of the above requests or raise concerns about your data, please contact us at:
📧 Email: info@ayushyafoods.com
📞 WhatsApp/Call: +91 9032729292
We will respond within a reasonable time frame and handle your request with care and transparency.
8. Data Security Measures
At Ayushya Foods, protecting your personal data is our top priority. We implement a variety of technical, administrative, and physical safeguards to ensure that your data remains secure and protected from unauthorized access, misuse, loss, or disclosure.
a) Secure Data Storage
All collected data is stored on secure servers, protected with encryption protocols and access controls. We limit data access only to authorized personnel who are bound by confidentiality agreements.
b) SSL Encryption
Our website uses SSL (Secure Socket Layer) encryption to ensure that all data transmitted between your browser and our servers remains private and secure—especially during account login, checkout, and form submissions.
c) Regular Monitoring & Updates
We routinely monitor our systems for potential vulnerabilities, unauthorized access attempts, and suspicious activity. Security patches and updates are applied regularly to prevent known risks.
d) Employee Training
Our team is trained in data protection practices to ensure sensitive customer information is handled with care and in accordance with Indian data protection laws.
e) Third-Party Security Compliance
All third-party partners we engage with (such as payment gateways, shipping providers, and communication tools) are carefully vetted and required to follow strong data protection protocols.
f) Incident Response Plan
In the unlikely event of a data breach or security incident, we have an established response plan to immediately assess, contain, and notify affected users as per applicable laws and regulations.
9. Intellectual Property & Copyright Protection
All content on the Ayushya Foods website—including but not limited to text, product images, graphics, videos, logos, icons, and descriptions—is the exclusive property of Ayushya Foods unless stated otherwise.
a) Original Content
Every piece of content—be it visual or written—on our website is carefully crafted, designed, and published by our internal team. We do not use third-party copyrighted content unless we have proper licensing or permission to do so.
b) Usage Restrictions
You are not allowed to:
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Copy, reproduce, modify, distribute, or republish any content from our website without prior written permission.
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Use our media assets (such as product images, graphics, or videos) for personal or commercial purposes.
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Claim ownership or authorship of any part of our content or branding.
Any such action will be considered a violation of copyright and intellectual property laws, and we reserve the right to pursue legal action if necessary.
c) Reporting Violations
If you believe that any content on our website infringes your intellectual property rights, you can report it to us via email at info@ayushyafoods.com along with all relevant evidence and documentation.
10. Policy on Abuse & Unethical Conduct
At Ayushya Foods, we are committed to maintaining a safe, respectful, and trustworthy environment for all our users and customers.
a) Prohibited Behavior
We do not tolerate any form of abusive, offensive, unethical, or unlawful behavior, including but not limited to:
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Harassment, hate speech, or discriminatory remarks
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Fraudulent activities or attempts to misuse our services
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Posting or sharing harmful, obscene, or inappropriate content
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Violations of our terms and conditions or privacy policies
b) Account Suspension and Data Removal
If any user is found to be engaging in abusive or unethical conduct, we reserve the right to:
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Temporarily suspend or permanently terminate their account without prior notice
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Remove any content or data associated with such behavior from our platforms
c) Legal Action
We may also take legal action against individuals or entities involved in serious violations or abuse, as permitted by applicable laws.
d) Reporting Violations
Users who encounter abusive or unethical behavior on our website or related services are encouraged to report it immediately by contacting us via email or phone.
11. Legal Compliance
At Ayushya Foods, we strictly adhere to all applicable laws and regulations related to data privacy and consumer protection in India.
a) Compliance with Indian Laws
We follow the guidelines and requirements of relevant Indian legislation to ensure the lawful collection, use, storage, and sharing of personal data.
b) Cooperation with Authorities
We cooperate fully with law enforcement agencies, regulatory bodies, and legal authorities when required, especially in cases involving investigations, legal processes, or to protect our rights and those of our users.
c) Updates to Privacy Policy
As laws and regulations evolve, we may update our Privacy Policy to remain compliant and transparent. Users will be notified of any significant changes on our website.
12. Contact Information
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please reach out to us through our contact page:
https://ayushyafoods.com/contact/
We are committed to addressing your privacy concerns promptly and with care.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.
When we make significant updates, we will notify you by posting the revised policy on our website with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.