At Ayushya Foods, we are committed to delivering your favorite sweets, snacks, and gifting hampers with care and in a timely manner. Please read our shipping and delivery policy carefully before placing your order.

Delivery Areas:

We currently deliver to selected cities and regions across India. The availability of delivery will be confirmed during the checkout process. We may update our serviceable areas from time to time.

Delivery Timelines:

• Orders are usually processed within 1–3 working days after confirmation.

• Estimated delivery times vary based on your location, order size, and product type.

• During peak seasons, festivals, or due to unavoidable situations (like weather or courier delays), deliveries may take longer.

Shipping Charges:

• Free shipping is offered on orders that meet our minimum cart value threshold, which may vary by location and time.

• For orders below the threshold, a nominal shipping charge will be applied based on delivery zone, product weight, and packaging.

• We reserve the right to revise shipping charges or free delivery limits at any time without prior notice.

Shipping Partners:

We work with trusted third-party courier and logistics partners for safe and efficient deliveries. We may share limited order information (such as your name, phone number, and address) with them solely for delivery purposes.

We reserve the right to change or switch delivery partners based on availability, cost-effectiveness, and regional performance.

Packaging:

All items are securely packed to ensure freshness and prevent damage during transit. Please check the package for any visible signs of damage at the time of delivery.

Order Tracking:

Once your order is shipped, you may receive basic updates on your order status via email or WhatsApp. Additionally, our shipping partner may send you SMS or email notifications with tracking details.

Currently, we do not provide direct shipment tracking on our website. However, once the order is shipped, we may redirect you to the respective shipping partner’s tracking page, where you can check the delivery status using the tracking ID provided.

Delays & Non-Delivery:

Ayushya Foods is not liable for delays caused by:

• Incorrect or incomplete delivery information provided by the customer.

• Recipient unavailability at the time of delivery.

• Natural calamities, government restrictions, or unforeseen courier issues.

If a delivery attempt fails due to reasons beyond our control, we may not be able to reattempt or refund the order.

For questions or special delivery requests, please feel free to reach out to us via our Contact Page.